Reference

Privacy Policy for ipo66 Accounts

ipo66 Privacy Policy explains how we use the details connected to your account, device and wallet activity while you access our Indonesia service.

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ipo66 Privacy Policy for ipo66 Accounts
CONTACT OUR TEAM

Three Ways to Ask About Privacy

A clear contact route matters when a phone number, wallet record or sign-in detail needs attention.

Account path Use the support route beside your account and describe whether your request concerns phone verification, a device sign-in, a DANA or QRIS record, or another item covered by our Privacy Policy. We may ask for account details before discussing private data.
Wallet status If an OVO, GoPay, bank transfer or virtual account entry looks unfamiliar, send the transaction date and visible reference from your account. We use that context to locate the record while avoiding requests for your wallet password or complete payment credentials.
Privacy request For a copy, correction or deletion request, state the action you want and the contact detail linked to your account. Our team may verify your identity before acting, and where local law permits we will explain any reason a record must remain.
DATA HANDLING

Six Controls Behind This Policy

Privacy is handled through account steps rather than a statement on a page alone. Phone verification helps us connect an account request to the right person, while device and login signals help…

Account data

We handle details such as your account contact, phone verification state and sign-in history to operate access and respond to requests. We do not ask you to place a wallet password in a support message, and we use the minimum detail needed for the stated account purpose.

Payment references

A DANA, OVO, GoPay or QRIS record can show a rail, amount status and reference needed to reconcile an account event. Bank transfer and virtual account entries follow the same approach. We use these references for matching, security and required records.

Cookies

Cookies and related browser storage can keep your sign-in path available, remember a session choice and help us see whether a policy page loads correctly. You can manage browser storage through your device settings, although some account functions may then require another sign-in.

Account security

Phone verification and sign-in checks help reduce the chance that another person can reach your account from a new device. If a login looks unusual, we may request an additional account step before discussing wallet status or changing private contact details.

Retention period

We retain account, security and payment references only while they support account operation, dispute handling, fraud prevention or a legal requirement. When a purpose ends, we remove or anonymise the record through our retention process, subject to any period local law requires.

Your request

You can ask what personal data we hold, request a correction, ask about processing or seek deletion where local law permits. Send the request through the account support path with enough detail for us to locate it, and we will explain verification and next steps.

Privacy Policy Questions for Indonesia

These Privacy Policy answers focus on the account situations you are most likely to encounter: opening access, checking a wallet record, changing contact details or asking for a copy of your data. We keep each answer tied to the ipo66 account path, device behaviour and local payment records, so you know what to prepare before contacting us.

It covers account details, phone verification, sign-in and device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It explains why we use those records, how long we retain them and how you can contact us.

Phone verification helps us connect an account request to the correct account holder and reduce unauthorised access. We may use its status when you sign in from another device or ask to change private details. We do not need your wallet password to complete this account check.

Yes. The Privacy Policy covers the payment references visible to us when an account uses DANA or QRIS, such as rail type, status, date and a transaction reference. These details help us match an account event, while wallet credentials remain with the payment provider.

You can request a correction through the account support path, preferably from the contact detail linked to your account. Tell us which field is wrong and provide the updated detail. We may verify your identity first so a private account change is not made by another person.

Send a data access request through support and identify the account contact used for your ipo66 profile. Mention whether you want account, device, cookie or payment-reference records. We may ask for verification, then explain the available copy and any limits that depend on local law.

We keep payment references and device or login records for as long as they support account operation, security, dispute handling or a legal requirement. After that purpose ends, we remove or anonymise them through our retention process, unless local law requires the record to remain.

You may request deletion through the account support route where local law permits. We first verify the request and check whether a record is still needed for security, dispute handling or a legal duty. If some data must remain, we explain the reason and the applicable retention purpose.

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